Comes complete with: Xplorer cordless clipper with wrist loop, 2 rechargable Lithium-ion batteries, 31F/15 standard horse blade set, foam padded hard-sided storage carry case, charging dock, power pack with NZ plug, full size oil, Heiniger screwdriver (for easy blade changes), cleaning brush, detailed operating instructions. See Specifications below for blades information.
TIP: Lefty loosey, righty tighty! Watch the video below for how to tighten your Xplorers. The easy way to set the tension is with the clipper on, adjust the tension looser (turn dial left) until you hear the blade noise change. While still running, tighten the tension (turn dial right) slowly just until you hear the blade noise change again. Give it a further 2 half turns and start clipping. If needed, you can further tighten a quarter turn at a time (remember to clip in-between to test).
Watch the videos below to see the Xplorer in action and how to set blade tension.
This clipper comes with the standard equine blade set. See 31/15 below for more info.
For cattle: For show trimming, use equine blades. For cleaning cow tails, use the 21 / 23 blade set (sold separately).
21 / 23 for dirty coats for cattle and horses, for cow tails, and general body use on cattle, leaving 2 to 4mm cover. Code 703520 (sold separately).
31 / 15 for clean horse coats leaving 2 to 4mm cover. Code 703530 (comes with the Xplorer, also sold separately).
31F / 15 for clean horse coats leaving 1 to 2mm cover. Code 703560 (sold separately).
31F / 23 for a very fine show finish on clean coats leaving a 1 to 2mm cover. Code 703580 (sold separately).
35 / 17 for horse and cow styling, leaving a 2 to 4mm cover. Code 703600 (sold separately).
35F / 17 for clipping very close to the skin leaving 1 to 2mm cover (sold separately).
53 / 23 for surgical use, wound care, IV prep etc leaving 1mm cover. Code 703670 (sold separately).
Keep blades lubricated following oil instructions (included with the clippers).
Use Heiniger Special Oil (available from AllGroom) to extend blade performance, a biodegradable non-toxic clipper oil developed by Heiniger.
Note that fine blades (indicated by an F) leave a shorter finish. A 31 blade is 2 to 4mm versus a 31F (fine) which is 1 to 2mm for example.
Swapping blades is a simple matter of unscrewing and changing the blades, screwing them back up and adjusting the tension. See the video on the Details tab showing how to adjust the tension. A special screwdriver is included with your Xplorers for changing blades.
Heiniger Cleaning and Care Instructions
(a printed copy of these instructions is also included with your Xplorer clippers)
After clipping, remove all oil from the machine by rubbing it down with a dry cloth and carefully clean the head and blades with a dry brush as supplied with each new machine.
The use of kerosene or other liquid may cause the parts to wear prematurely. Do not use compressed air to clean any area of the machine. Regularly cleaning the air filter with a dry brush is essential.
NEVER IMMERSE OR CLEAN THE MACHINE IN WATER OR OTHER LIQUID
KEROSENE AND OTHER CLEANING PRODUCTS ARE NOT A FORM OF LUBRICATION
The blades and machine head must be adequately lubricated during clipping so that they don’t run dry and become hot . Re-oil the parts after cleaning to prevent rusting.
If the clipping pressure is too low, hair can gather between the clipping blades. This results in a poor clipping quality.
In this case, clean the clipping blades as described in the manual.
When will my order leave?
Most orders leave the same day if placed by midday Monday to Friday. Orders on weekends, public holidays, or for large products (eg: dryers, tubs, tables), usually leave the next working day.
When will my order arrive?
Most orders arrive 1 to 2 working days after they've left us. Larger items may take 2 to 4 working days. Allow 1 to 2 days extra for rural delivery. If your order combines larger and smaller items, larger items may arrive a day or two after smaller items.
How much is shipping?
Shipping starts from $3 for small, light items. Most orders are maximum $5 for standard shipping for orders up to 10kgs. Add $4 for rural delivery. Bulk shipping rates apply for orders over 10kgs or high-volume products (such as tables, tubs, dryers and bulk shampoo). The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. We put our customers first and believe great prices don’t have to be at the expense of great service.
However if something goes wrong, or you’re not completely satisfied with a product you’ve purchased from us, please let us know right away. We stand by our products. We’d like the chance to put it right.
Can I return what I've bought?
If you’d like to return an item for any reason, first check the HELP section to find out which type of return applies to your situation, then get in touch so we can approve your return. Whether you can return a product depends on a few factors, so search Returns in the HELP section for all your options.
What are my options if a product has a fault?
On the rare occasion a product is faulty, has a defect, or fails to work as described, we'd like the chance to put it right. Depending on how long you've had it and what is wrong, we might get it repaired, replaced, refunded, or provide another remedy. To find out your options, search Returns in the HELP section.
The answer to my returns question is not here
To find out more about warranty claims, returns, guarantees and more, search Returns in the HELP section, or get in touch for personal service.