How long will my order take to arrive?
Most orders received by 1pm Monday to Friday, will be packed & dispatched the same day, excluding public holidays. Larger or heavier items such as tubs, tables, dryers or bulk shampoo, may leave us the next working day.
If you have a special request such as same-day dispatch or delayed delivery, please contact us to check we can do that for you before you place your order.
All items shown in-stock on the website are physically here in our warehouse, in stock, ready to ship.
Usual delivery for standard shipping is overnight to 2 working days for smaller items, or 2 to 4 working days for larger items like tubs, tables, dryers and bulk shampoo. Rural delivery may add an extra 1 to 2 working days depending on your local driver's schedule.
We ship every week-day, so orders placed on weekends or public holidays will leave us on Monday (or the next working day if Monday's a public holiday).
Mixed orders with smaller and bulk or oversize items in the same order (such as tubs, tables and dryers), ship separately. Smaller items may arrive a day or two prior to larger items.