Click & Collect
Auckland region only
Auckland customers can now use the Pick up option at checkout for FREE. Pick up is located in Panmure, Auckland.
Please note:
- Orders placed by midday Mon-Fri, usually ready same day for pickup
- Orders placed after midday Mon-Fri, available next working day
- Our showroom is not open to the public and pick up is contactless
- At arrival, please call 0800 255 476 and we'll bring it out to you
You'll get an email once your order is ready for collection*. Please remember pick up is available between 1-4pm Mon-Fri at the address provided by email.
Blade Sharpening Service
Click and collect also available for Blade Sharpening Service. If you choose this option, you will have to be able to drop off your blades as well as pick it up when sharpened and ready to collect in our Auckland location! :)
Important
If you're purchasing a table or a tub, please make sure your vehicle is big enough for collection. If in doubt, get in touch and we can let you know the dimensions of the product.
*Terms and Conditions
We aim to offer same-day pick up for all orders placed by midday (within opening hours) but based on availability of staff this could potentially deviate.
You will have 2 weeks to collect your order, after 14 days we will have to cancel your order and process a full refund of the amount paid, back into your original payment method. If you need your pick-up period extended please get in touch.
For big items, such as tubs and tables, a specific time will be required as they demand the use of forklift - our customer services team will be in touch for those.