Returns & Guarantees

AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. We put our customers first and believe great prices don’t have to be at the expense of great service.

However if something goes wrong, or you’re not completely satisfied with a product you’ve purchased from us, please let us know right away. We stand by our products. We’d like the chance to put it right.

Can I return what I've bought?

If you’d like to return an item for any reason, first check the HELP section to find out which type of return applies to your situation, then get in touch so we can approve your return. Whether you can return a product depends on a few factors, so search Returns in the HELP section for all your options.

What are my options if a product has a fault?

On the rare occasion a product is faulty, has a defect, or fails to work as described, we'd like the chance to put it right. Depending on how long you've had it and what is wrong, we might get it repaired, replaced, refunded, or provide another remedy. To find out your options, search Returns in the HELP section.

The answer to my returns question is not here

To find out more about warranty claims, returns, guarantees and more, search Returns in the HELP section, or get in touch for personal service.