About

Welcome to AllGroom

Thanks for visiting. AllGroom is based in Auckland with over 40 years experience importing pet supplies for the specialist pet market in New Zealand.

Our goal is to provide specialist grooming products for pet professionals at more affordable prices, without compromising on customer service or after-sales support.

We put our customers first. We believe great prices don't have to be at the expense of great service.

We hold ourselves to high standards. We work hard to do the right thing, right away. Expect a quick response in every way. You'll hear back from us quickly, we'll send your order quickly (usually the same day on week-days for orders placed before 1pm), and we'll look after you asap with warranty claims if ever needed.

If you’ve chatted to us on live chat or over the phone, you’ll hear us say this often, but in case this is your first time visiting us, please know we believe there are no silly questions.

We want you to have a great experience before, during and after you purchase. We welcome questions about anything and everything, so you have the knowledge and confidence to buy any product from us. 

All the products we offer are original, genuine and sourced direct from the manufacturers around the world, with full NZ warranties where they apply.

We can keep our prices this low by being online only, without the costs of a retail store. We're here to help 9 to 5 every week-day, Monday to Friday. Everything in stock on our website is in stock, right now, here in NZ, ready to ship right away. We pride ourselves on very fast shipping times NZ wide, including rural.

Such low margins doesn’t leave us much for marketing or advertising, so word of mouth is extra important to us. We're very grateful to the many customers who recommend us to friends, family and colleagues, thank you!