Help & FAQ's
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Have a problem with your order?
0800 255 476
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Where we are
AllGroom is located in Panmure, Auckland. As an online business exclusive, we are only able to provide our physical address under request to make sure your parcel does not arrive unattended, as we share a warehouse with another business.
For more information, please reach us through any of the channels above or email us with the form below.
We aim to reply to all emails the same day on week-days during normal working hours, excluding public holidays, or on the next working day if you contact us outside of normal working hours.