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Help
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Product Help
Blades
- What's the difference between the silver and the black blades?
- How do I attach a comb attachment on a clipper blade? (plus videos)
- Guide: The complete guide to blades and blade care
Clippers
- What makes a brushless motor different?
- Guide: What to do before you clip any dog
- Guide: Choosing the right clippers to match your dog's coat type
Scissors
- How do I adjust the tension on my scissors & how do I know if the tension is correct?
- Why are 2 scissors described as being the same length, different lengths when compared?
- Can I remove the finger inserts in scissors?
Shampoo
- What's the best shampoo for wire coat dogs?
- Bio-Groom Econo Groom Dilution Rate
- What's the best shampoo for wool or fleece coats?
Breed Guides
- The Ultimate West Highland White Terrier Clippers & Grooming Guide
- The Ultimate Maltese Clippers & Grooming Guide
- The Ultimate Schnauzer Clippers & Grooming Guide
Dryers
- What are the different shaped dryer nozzles used for?
- The handle keeps coming off the hose on my new dryer
- Should I get a dryer with or without a stand?
Services and Support Help
Technical Support
- How do I reset my password?
- What currency are your prices shown in?
- What methods of payment do you offer?
Returns & Guarantees
- I think there's a fault with a product bought from you. What are my options?
- Can I return a product I bought?
- Can I change my order after I've paid for it?
