Promotional T&C's
SuperZoo 4 days Giveaway
While our competition winner is at SuperZoo this week, we thought we'd also give you the chance to WIN with 4 days of giveaways - starting Tuesday August 13! That's right, be in to win a selected grooming prize from brands at SuperZoo each day until Friday August 16. Each giveaway will run from 6am-11:59pm. To enter, simply place an order on the day of the giveaway and you'll be in the lucky draw!
- Day 1 - Geib Entrée 8.5 inch 3 piece Scissor Kit / WINNER - Karina Palacios
- Day 2 - 2x 3.8L Bio-Groom formulas / WINNER - Tara Osborne
- Day 3 - MetroVac Air Force Quick Draw Compact Dryer / WINNER - Masako
- Day 4 The Andis Fine Tooth Blade Set / WINNER - Bronwyn Morgan
SuperZoo Giveaway 2024 edition
For the full terms and conditions of the Grooming Competition Giveaway, please look here: www.allgroom.co.nz/get-me-to-vegas
Specials
Please note we are unable to honour discounts AFTER the sale is over. For more information, please reach support@allgroom.co.nz
Clearance Products Terms & Conditions
These terms and conditions apply to any product from our "clearance" section.
All clearance products are either refurbished, discontinued, near new/showroom model, reduced to clear or seconds. Because of this, they will be priced accordingly and our standard warranty returns process does not apply.
- All refurbished electronics such as clippers and trimmers come with a 6 month warranty period.
- All non-electronic refurbished products come with a 7-day satisfaction.
These products are still guaranteed under the Consumers Guarantees Act.
What are Refurbished Electronics?
All clearance electronics are either discontinued, showroom models, near new/second hand or second hand and refurbished. Electronic products that are used and refurbished are original electronics sourced by AllGroom that have undergone rigorous testing and are covered under a 6 month warranty period. All parts replaced are genuine. Please note, for clippers and trimmers that are discontinued, we are unable to supply parts. In this case, if the electronic does not perform as it should within 6 months, it can be returned to us for a refund.
What is the 6-month warranty period?
Our refurbished electronics have a 6-month warranty period as they are not brand new products. Prior to returning a product for warranty, please contact us to obtain instructions on how to ship your item back to us. Please note we may be unable to repair or replace your product due to unavailability of parts, in which case you will be refunded.
What is 7-day satisfaction?
If at any time within the first 7 days from purchase date you are not completely satisfied with your non-electronic clearance product, please contact us to obtain instructions on how to ship your product back to us. Once received and inspected, we will facilitate a full exchange or refund. Please note that for a non-quality related claim, the buyer is responsible for shipping costs.
- Undamaged products may be returned to get a full refund for any reason within 7-days from the date of purchase. Once the returned item arrives at AllGroom for inspection, the refund process will begin.
- Returns must include all accessories.
- Returned items must include the original packaging (if purchased with).
- For non-quality-related warranty claims, (7-day satisfaction) the buyer is responsible for shipping costs.
- For quality-related warranty claims, AllGroom refunds the cost of purchasing the product itself.
- Returns may be rejected if the product does not meet the above requirements.
- Refund requests for the 7-day money back guarantee will expire 7 days after opening a warranty claim. AllGroom will not issue a refund request for non-quality warranty claims after this 7-day window has elapsed.
These terms are only valid for clearance products.