Handle length (handle only, excludes head): 10cm
Head width: 12cm
Head height: 6cm
SpecificationsGROOMING INSTRUCTIONS Before you begin grooming your pet, make sure they are calm and comfortable. introduce the grooming tool to your pet by letting them see and sniff it. Use long, gentle strokes that follow the direction of the hair growth and avoid harsh contact with your pets skin. Use treats and soothing reassurance during the grooming process to maintain your pets positive attitude! Regular grooming (once or twice a week) will assist in maintaining a clean and healthy coat.
When will my order leave?
Most orders leave the same day if placed by midday Monday to Friday. Orders on weekends, public holidays, or for large products (eg: dryers, tubs, tables), usually leave the next working day.
When will my order arrive?
Most orders arrive 1 to 2 working days after they've left us. Larger items may take 2 to 4 working days. Allow 1 to 2 days extra for rural delivery. If your order combines larger and smaller items, larger items may arrive a day or two after smaller items.
How much is shipping?
Shipping starts from $3 for small, light items. Most orders are maximum $5 for standard shipping for orders up to 10kgs. Add $4 for rural delivery. Bulk shipping rates apply for orders over 10kgs or high-volume products (such as tables, tubs, dryers and bulk shampoo). The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. We put our customers first and believe great prices don’t have to be at the expense of great service.
However if something goes wrong, or you’re not completely satisfied with a product you’ve purchased from us, please let us know right away. We stand by our products. We’d like the chance to put it right.
Can I return what I've bought?
If you’d like to return an item for any reason, first check the HELP section to find out which type of return applies to your situation, then get in touch so we can approve your return. Whether you can return a product depends on a few factors, so search Returns in the HELP section for all your options.
What are my options if a product has a fault?
On the rare occasion a product is faulty, has a defect, or fails to work as described, we'd like the chance to put it right. Depending on how long you've had it and what is wrong, we might get it repaired, replaced, refunded, or provide another remedy. To find out your options, search Returns in the HELP section.
The answer to my returns question is not here
To find out more about warranty claims, returns, guarantees and more, search Returns in the HELP section, or get in touch for personal service.