Bio-Groom Fluffy Puppy is specially formulated for a puppy’s more sensitive skin and delicate coat. pH balanced. Mild and gentle. Safe to use with topical flea and tick treatments. Tearless too, so great for wriggly pups! Soap free. Cruelty free. 100% biodegradable, renewable-source cleansers including coconut oil. Will not strip protective oils from skin and coat so suitable for frequent bathing for mucky pups. Contains soy protein to strengthen coat and condition skin. Rinses out very quickly and easily, ideal for impatient puppies, no irritating residue. Leaves the coat extra fluffy and soft. Beautifully clean fragrance, a gentle, fresh scent similar to Johnson's baby shampoo. Lathers easily, a little goes a long way! Dilute 2:1
Before use, dilute with water 4:1 or use full-strength. Wet the coat with warm water. Work the shampoo thoroughly through the coat, working from neck to tail. Rinse well. A repeat round of shampooing and rinsing often works wonders if the coat needs extra care or texture. Dry and groom!
When will my order leave?
Most orders leave the same day if placed by midday Monday to Friday. Orders on weekends, public holidays, or for large products (eg: dryers, tubs, tables), usually leave the next working day.
When will my order arrive?
Most orders arrive 1 to 2 working days after they've left us. Larger items may take 2 to 4 working days. Allow 1 to 2 days extra for rural delivery. If your order combines larger and smaller items, larger items may arrive a day or two after smaller items.
How much is shipping?
Shipping starts from $3 for small, light items. Most orders are maximum $5 for standard shipping for orders up to 10kgs. Add $4 for rural delivery. Bulk shipping rates apply for orders over 10kgs or high-volume products (such as tables, tubs, dryers and bulk shampoo). The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. We put our customers first and believe great prices don’t have to be at the expense of great service.
However if something goes wrong, or you’re not completely satisfied with a product you’ve purchased from us, please let us know right away. We stand by our products. We’d like the chance to put it right.
Can I return what I've bought?
If you’d like to return an item for any reason, first check the HELP section to find out which type of return applies to your situation, then get in touch so we can approve your return. Whether you can return a product depends on a few factors, so search Returns in the HELP section for all your options.
What are my options if a product has a fault?
On the rare occasion a product is faulty, has a defect, or fails to work as described, we'd like the chance to put it right. Depending on how long you've had it and what is wrong, we might get it repaired, replaced, refunded, or provide another remedy. To find out your options, search Returns in the HELP section.
The answer to my returns question is not here
To find out more about warranty claims, returns, guarantees and more, search Returns in the HELP section, or get in touch for personal service.