Bio-Groom Super Cream Coat Conditioner is a remarkable deep-conditioning, oil-rich treatment formula to use between shampooing (see instructions tab, for best results shampoo first, prepare for use as a hot oil treatment, then wash out with shampoo).
Description
It moisturises skin and coat, leaving the coat super shiny in top show condition with a non-oily feel. Super Cream helps relieve dry, itchy skin and is fantastic for dry, damaged or sensitive skin and coat. It also eliminates static and helps to untangle fur. Use as a detangler or intense conditioning treatment. Non-irritating, anti-static, pH balanced formula matches the natural skin acidity. Washes out easily with any Bio-Groom or other shampoo. Includes: Wheat Germ Oil, Protein, Vitamin E, and other special ingredients that deep condition instantly. Safe to use with topical flea and tick treatments. Silicon free. Cruelty Free.
Specifications
A little lasts a long time. Keep refridgerated or in a cool place to extend normal shelf life once opened.
How to use this product:
Super Cream becomes liquid after putting the container in hot water. Super Cream Hot Oil Conditioner can also be prepared in the microwave. There are a few different methods of application.
Creamy Bath Treatment: Dissolve 2 full teaspoons of Bio-Groom Super Cream Concentrate in 500ml of hot water. Mix thoroughly to obtain a hmogeneous consistency (if the substance has a liquid form, use about 28g). Bathe the dog in one of our Bio-Groom shampoos, then wet the coat with the previously prepared solution (the temperature of the solution should be close to the body temperature of the dog) and spread it well. Wipre dry with a towel and brush or blowdry until dry.
Dull and Tangled Hair Treatment: Mix an equal amount of Bio-Groom Super Cream and hot water. After cooling, massage the resulting solution into the coat (very carefully in tangled places) and leave for 15-20 minutes. Then comb wet hair (especially dull and tangled hair should be slightly seperated). After combing, bathe the dog in one of our Bio-Groom shampoos to clean the coat. Rinse, dry, and comb out the coat.
Daily Routine: Bio-Groom Super Cream can be added to Bio-Groom Shampoos. To prepare 0.5 litres of solution, dissolve about 14g of product into hot water. To this solution, add 100-150ml of Bio-Groom shampoo and mix thoroughly. Then bathe the dog, rinse, and dry.
Hot Oil Treatment: In a glass or microwave safe container, fill with 1.5 cups of hot water. Add super cream according to size and coat requirements (small dogs = 1 heaped teaspoon, medium dogs = 2 teaspoons, large dogs = 3 teaspoons). Heat the mixture in the microwave for about 2 minutes. Stir the micture until it has the consistancy of full cream milk. Leave the mixture to dry until it is warm, not hot. Always test the temperature before using. Do not risk scalding your dog. While you're waiting for it to cool, shampoo the dog and rinse completely but do not dry. Apply mixture while it's still warm and massage into skin and coat. Keep your dog in a warm area with the mixture on for 15 minutes to 60 minutes (you can keep massaging it during treatment time if you like). The longer you leave it on, the more amazing the results. To complete the treatment, shampoo again, and rinse out thoroughly. Dry, brush and clip / style as usual.
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!