Check our services


Shipping daily Mon to Fri


Auckland Region
ProGroom Gentle Shampoo - 500ml
ProGroom Gentle Shampoo - 500ml

ProGroom Gentle Shampoo - 500ml

In stock Code: GESH500
Regular price
Regular price
Sale price
Unit price
Tax included.
- +

ProGroom's Gentle Shampoo is nourishing and nurturing for those pets that itch and scratch a lot. A mild cleansing and moisturising shampoo, infused with Oatmeal, Lavender and Chamomile - A perfect combination for pets with sensitivities. Oatmeal soothes, calms and softens while protecting and hydrating the skin, helping to retain moisture. Lavender comforts and calms, containing natural antibodies to help keep the skin healthy, as well as reducing dryness. Chamomile is a natural healing agent and anti-irritant that contains softening and moisturising properties as well as helping to calm and soothe. Dilute 1:4 for hand application.

Also available in 5 litres.

Find out more below.


Recommended dilution rate 1:4 for hand application and 1:6 for hydrobath.

See below for directions.


ProGroom Gentle Shampoo Directions for Use

Ultra-concentrated formula. Shake bottle prior to use. Dilution can be varied to according to desired results. Add water volume first, then add the product and shake well. Make sure to always use diluted product within 24 hours.


Dilute 1 part shampoo to 4 parts water (dilution can be adjusted depending on coat condition.) Wet coat, apply diluted shampoo and work into the coat to form a lather. Rinse thoroughly with fresh water and repeat wash if necessary. For detangling or deep combing, follow with Gentle Easy Rinse Conditioner or rinse with a solution of ProMagic. Dry coat with a towel or dryer. Brush or comb hair.


Add between 5 ml - 10 to the holding tank, 1 or 2 x 30 ml pump to fresh water.


Always read and follow the instructions carefully, including any warnings for use.
It is important to avoid contact with the eyes.
If a dog is squinting or rubbing at eyes, flush gently with tepid water for 5 minutes.
Always use diluted product within 24 hours.


We recommend when you open a product for the first time that you write the opening date on the bottle.
Opened products must be used within the opening time suggested on individual bottle label.
Keep lids on products when not in use and use the product within the recommended time.
Avoid storing your products in direct sunlight or near sources of heat and choose dry, cool storage areas where possible.
Regularly wash and sterilise all applicators and dilution bottles thoroughly.
Allow applicators to dry thoroughly before use.


When will my order leave?

Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.

When will my order arrive?

For New Zealand orders, most parcels arrive 1 to 2 working days after they've left us. Allow an extra day or two for rural delivery.

For Australian orders, estimated delivery is 3 to 7 working days after they've left us.

How much is shipping?

Shipping is estimated by weight and starts from $5. The website works out shipping in checkout, before you pay. 

Are you in stock?

Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.

My delivery question is not answered here

Head to the HELP section, and search for more answers.

Returns & Guarantees

AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. However, if something goes wrong or you are not completely satisfied with a product you’ve purchased from us, please let us know right away. We stand by our products and we’d like the chance to put it right. 

Can I return what I've purchased?

To request a return, head to our contact page to fill up the form.

By law we don't have to accept change of mind returns, so before you buy, please check with us first if you're not 100% sure if a product matches your needs. Keep in mind a change of mind return is not the same as a warranty return (for a suspected fault or defect), but purchasing the wrong product is considered change of mind. You can also read more about your consumer rights if you change your mind

Is my product covered under warranty?

Most electrical items, such as clippers, trimmers and dryers, come with a 12 month warranty covering manufacturing faults or defects. For more about warranties, click here.

The answer to my returns question is not here

To find out more about warranty claims, returns, guarantees and more, go to the Returns page to check your options, or get in touch for personal service.