ProGroom's Spot Gel Cleaner has been formulated for spot cleaning of greasy and stained areas where normal shampoo is insufficient. This amazing, extra strong, concentrated gel attacks and dissolves buildup of excess oils and products. Use only as directed on specific areas, such as feet or base of tail. Reduces sebum and greasiness, perfect those greasy cocker ears! Also formulated to be safe for use on cats. Not recommended for an overall shampoo or around the eyes. Low allergen fragrance.
Description
Use for stripping product build up, greasy and oily ears, problem stains, car grease and oil and stud tail. Ready to use directly from pump aplicator.
Specifications
ProGroom Spot Gel Cleaner Directions for Use
Apply a dab or two to a specific area and work into coat. Add a bit water if needed to spread. Rinse thoroughly and follow with appropriate ProGroom Shampoo and Conditioner for dogs.
SAFETY CONSIDERATIONS:
Can be very irritating, especially to eyes. This product is stronger than a normal pet shampoo and can strip coats and cause dryness if overused. Do not use on irritated, inflamed, or broken skin.
STORAGE:
We recommend when you open a product for the first time that you write the opening date on the bottle.
Opened products must be used within the opening time suggested on individual bottle label.
Keep lids on products when not in use and use the product within the recommended time.
Avoid storing your products in direct sunlight or near sources of heat and choose dry, cool storage areas where possible.
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!