The Vortex 5 gets it names from offering 5 air force (or air speed) settings, and 5 heat settings, able to be controlled independently, giving you the option of low speed and high heat if desired.
On low the noise level is around 79dB (a running shower is around 70dB for comparison). The dryer by itself comes with a flexible hose (x1) and nozzles (x2) included. You can also purchase a hands-free hose by itself. Or when you buy the dryer plus stand, you get the dryer, flexible hose, 2 nozzles, rigid hands-free hose, and stand all included.
Note this is for the dryer by itself, with flexible hose and nozzles, without stand or hands-free hose.
Power adjustable up to 2,200W and maximum wind velocity up to 50 m/sec. Heat adjustable up to 60C (note average heat varies based on ambient air temperature). The LCD display panel shows average temperature and keeps track of working hours.
This is a top seller due to the benefit of separate heat and air speed settings. Particularly popular to use with the air flow turned down for anxious dogs.
Max speed: ~ 150CFM
Blow force: ~ 48 m/s
Max power: 2,200W
Shipping: If you order a mix of products with your dryer (eg. table, clipper, shampoo, dryer), smaller items may be sent by courier with larger items shipped separately. You'll see two (or more) tracking numbers for your order if sent separately. Please note that tables / dryers may take 1 to 2 extra days to arrive.
Looking after your dryer
To clean the filter > Unscrew the black knob in the centre of the back panel of the dryer. The back panel will release and you can easily remove and clean the filter pad. Quick-clean daily and thoroughly blow-clean weekly to prevent fur getting in to the motor over time. Regular removal of hair build-up from the filter is very important to extend the life of your dryer, and avoid damage to the motor.
The carbon brushes (2 per motor) will need replacing after a few hundred hours of use. Carbon brushes last an average of 300 to 600 hours depending on the dryer's motor, frequency of use, speeds and heat settings used. In our experience Vortex 5 dryers are closer to the 300 hour end of that range, but carbon brush wear hours are a guide only and brushes may be replacing more or less frequently. Spare brushes are available.
When will my order leave?
Most orders leave the same day if placed by midday Monday to Friday. Large products (eg: tubs and tables), orders placed on weekends or public holidays usually leave the next working day.
When will my order arrive?
Most orders arrive 1 to 2 working days after they've left us. Larger items may take 2 to 4 working days. Allow 1 to 2 days extra for rural delivery. If your order combines larger and smaller items, larger items may arrive a day or two after smaller items. If in a hurry, please check the delivery updates from our courier partners here for NZ Post and here for Toll.
How much is shipping?
Shipping starts from $3.80 for small, light items. Most orders are $6 for standard shipping up to 10kgs. Please note rural delivery has different rates. Bulk shipping rates apply for orders over 10kgs or high-volume products (such as tables, tubs, dryers and bulk shampoo). The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. However, if something goes wrong or you’re not completely satisfied with a product you’ve purchased from us, please let us know right away. We stand by our products and we’d like the chance to put it right.
Can I return what I've purchased?
By law we don't have to accept change of mind returns, so before you buy, please check with us first if you're not 100% sure if a product matches your needs. Keep in mind a change of mind return is not the same as a warranty return (for a suspected fault or defect), but purchasing the wrong product is considered change of mind.
Check here to find out which type of return applies to your situation, then get in touch so we can approve your return.
Is my product cover under warranty?
On the rare occasion a product is faulty, has a defect, or fails to work as described, we'd like the chance to put it right. Depending on how long you've had it and what is wrong, we might get it repaired, replaced or refunded. To find out your options, click here.