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Description
Light and slim, comfortable for frequent use. Longlife battery. Fast-charge. Under 1.5 hours charge gives 1.5 hours use, ideal for professional salons and clinics. Very quiet, ideal for anxious pets. Just 42 decibels (for comparison, a running shower is around 70 decibels).
Fine, narrow head width - only 30mm - allows you to get into tight spaces. Comes with an ultra thin stainless steel 0.25mm blade perfect for close work. Blade is made of hardened stainless steel for durability. Spare blades available here (code PGT410G). LED power status displays battery level so you know when to charge. Comes with trimmer, blade, charger and 12 month NZ warranty.
Please note, trimmer comes with USB charger.
TIP: Check the Specifications tab below for the trimmer chart that compares all the trimmers AllGroom stocks
Note: All trimmer and clipper blades should be regularly oiled both during use and before storing. Recommend purchasing with our best selling Andis Clipper Blade Oil
Specifications
Please read any operating instructions included in the box
For home users: Please consult a professional / experienced groomer / breeder for advice when starting out. For non-professional groomers we recommend the following steps for successful grooming:
Step 1: Brush & wash first. Always brush out mats before bathing. Shampoo & condition, then rinse well to remove all sand, dirt, debris & any uninvited guests!
Step 2: Dry: The coat must be completely dry before clipping. Towel dry then use a hand held dryer, or a proper pet dryer - never on hot.
Step 3: Comb. Remove any remaining knots with a slicker or rake before clipping.
Step 4: Clip: If you followed all 3 steps, you're ready for clipping. Not brushing, washing, drying and combing before clipping can quickly blunt your blade. Remember to re-oil the blade regularly while grooming for a smooth cut and to reduce blade heat. Always oil blades before storage (watch the how to video).
Important: Failure to wash, dry & comb prior to clipping will void the clipper warranty. After use - Wipe loose hair from the blade and oil before storing. Storage - For corded clippers and trimmers: clipper / trimmer must be hung up securely (most brands have a metal hook on the clipper housing) - or laid down with the cord extended (never bunch, wrap or fold the cord over/around the clipper and never bend the cord where it connects to the clipper). Incorrect storage may result in internal damage to the cord (not covered by warranty).
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!