NEW COLOUR - LIME
The Shernbao Pet Towel is a highly absorbant synthetic chamois towel, perfect for post bath drying, spills and after wet adventures. Measures: 65cm x 45cm. Made of PVA, a super soft chamois-type material that is not only super absorbent but also very fast drying. Antibacterial and antifungal, anti-tensile tear, soft yet strong, flexible so it's easy to twist to wring dry.
See care and more details below before you buy
"Game changers! Gave Mack a bath today, Draped this towel over him, gave him a wee squeeze and…he was about half dry already! 
they are super water suckers like I have never seen!" Donna Garrity - Carterton, NZ
Description
Compact and easy to hang out to dry & to store. Fantastic for a busy salon, or for drying thick coats fast at home - it's even great for your own hair! Can be used for drying the car and mopping up spills at the salon, pet store, vet clinic and home too. Saves constantly washing loads of heavy wet towels. See care and cleaning instructions below.
Note: This is for the GREEN towel only. Other colours available separately. Due to the nature of the material, they are not colour fast, so will fade over time (faster with frequent use). Please wash prior to first use, as excess dye might leak.
Specifications
Care and cleaning
A chamois towel needs minimal care. If just used for water, wring it dry to remove most of the water, then either let it air dry (if needed), or pop it straight back in to the plastic container it comes with, or into a zip-lock or re-sealable plastic bag (like a sandwich bag). If dirty, rinse well with clean water, wring dry, then repeat, before returning to storage.
If you leave them out to completely dry, a chamois will become hard. To soften it, just soak in a little water before you use it again - or pop it back in the plastic container it comes with instead, so it retains a little moisture between uses and stays soft.
If very dirty, they can be machine washed in cold water, wrung dry then put back in to the container to store. Machine washing will speed up colour loss and is not recommended unless required.
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!