Virbac Allerderm Foam Cleanser is a revolutionary, rinse-free micellar water solution designed to keep pets fresh and clean without the stress of a traditional bath. Utilizing advanced micellar technology, it effectively lifts dirt and neutralizes odors while remaining gentle enough for pets with sensitive skin.
- Micellar Water Technology Just like high-end human skincare, this foam uses micelles to gently act as a magnet for dirt, oils, and impurities. It cleanses deeply without stripping the skin’s natural protective barrier.
- No-Rinse Convenience Perfect for pets that fear water or for quick spot-cleaning after a walk. No water or rinsing is required—simply apply, massage, and wipe.
- Skin & Coat Health The formula is pH neutral and non-irritating, specifically designed to moisturize and hydrate the skin barrier. It leaves the coat feeling soft and looking healthy rather than sticky or greasy.
- Odour Neutralizer Includes a fresh citrus scent that doesn't just mask smells but neutralizes them, leaving your pet smelling clean and refreshed.
- Eco-Friendly Choice Features a biodegradable formula and a bottle made from recycled (and recyclable) materials.
Specifications
Precautions:
FOR PET USE ONLY. Intended to be used as a topical cleaner. Not for human or animal consumption. Follow instructions closely. Avoid contact with eyes. In case of eye contact, rinse well with water. If there is any irritation, discontinue use and seek medical attention. Keep out of reach of children and pets.
Grooming tips
Best used with a pin brush, slicker brush or grooming comb
For help choosing the right tool for your needs, check the Brushes & Combs Guide
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Can previous orders be discounted if there’s a promotion later?
Promotional pricing is only valid for orders placed during the promotional period. We do not offer price adjustments, refunds, or store credit for orders placed before or after a promotion. All orders are charged at the price shown at checkout, and online prices are subject to change at any time.
If a promo code or discount isn’t applying during checkout, please take a screenshot of the error and contact us at support@allgroom.co.nz before placing your order so we can assist.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!