Soothe the scratch with our Itchy Skin Kit, your go-to solution for calming irritated skin and restoring comfort to your dog’s grooming routine. With gentle, plant-based ingredients like aloe vera and coconut oil, this kit nourishes from head to tail, leaving your pup’s coat soft, hydrated, and itch-free.
Description
If your dog suffers from dry, flaky, or irritated skin, grooming can often feel like a battle. Scratching, redness, and sensitivity are signs of an imbalanced skin barrier that needs extra care—not harsh chemicals or heavy fragrances. That’s where the Itchy Skin Kit comes in.
This calming trio features the Amazonia Senses Aloe Vera Shampoo and Conditioner, a naturally soothing pair enriched with aloe vera and coconut oil to cleanse without stripping moisture. The shampoo gently lifts dirt and debris while calming inflammation, while the conditioner adds essential hydration, leaving the coat soft and manageable. Aloe Vera provides soothing protection, while Vitamins A, B1, B2, B3 and B6 provide overall nourishment.
To target specific problem areas like dry patches, paws, elbows, or bellies, the Amazonia Senses Balm provides concentrated relief. Its rich, plant-based formula forms a protective barrier while moisturizing and calming irritated skin.
Together, these three products offer a gentle but effective system for dogs with sensitive, itchy, or allergy-prone skin, perfect for year-round use or seasonal flare-ups.
Specifications
What’s Included in this Kit:
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Amazonia Senses Aloe Vera Shampoo: A gentle, hydrating shampoo with aloe vera and coconut oil to soothe and cleanse sensitive skin.
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Amazonia Senses Aloe Vera Conditioner: Deeply moisturizes the skin and coat, helping to reduce dryness, itchiness, and irritation.
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Amazonia Senses Balm: A concentrated, nourishing balm ideal for dry spots, cracked skin, or flare-ups—provides instant soothing relief.
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!