Groomers Helper is a revolutionary pet safety and positioning system that gently holds the pet in place on the grooming table, restricting range of movement. Whether you need to stay focused to clip around a dog's eyes or need both hands free to cut nails, the easy-to-assemble system eliminates the pet’s ability and desire to struggle, sit, dance around, drop its head or leap off the table. In addition to increasing safety, the time needed to complete a groom is reduced substantially. Flexible assembly adjusts to fit three different configurations, making it versatile enough to help tackle everything from dematting coats to clipping nails.
The Groomers Helper Safety Loop - 0.9cm is perfect for working on small dogs, recommended for toys and teacups 2.5kgs and under. Designed to work specifically with Groomers Helper professional and starter sets. Comes with a tight locking Stainless Steel Clasp and a D-Ring for connecting the loop to the Groomers Helper Tether. The only patented loop in the Industry, includes a heavy-duty emergency release buckle and webbing that won’t unravel once cut. 0.9cm thick and 48cm total length.
Description
The Groomers Helper system virtually eliminates the hazards to both the pet and groomer by preventing biting, calming the pet and impeding its leaping off the table. It also reduces needing a second groomer to assist with difficult tasks such as clipping nails, and greatly reduces the time required for grooming because the animal is gently held in position and unable – and therefore disinclined – to constantly move around.
Specifications
Step 1: Place the Groomers Helper clamp around your grooming arm and tighten it at the appropriate height. NOTE: The Groomers Helper Clamp has been designed to fit square and round grooming arms from 1.3 to 3cm. The tether (rope) should face the pet and the adjusting knob should face you. If you are right handed the slide button should be to your right. Left handed the slide button should be on your left.
Step 2: Attach the Groomers Helper Loop to the pet. The loop should fit snugly around the neck. Use the stainless steel cam lock to size down the loop to the back of the pet’s neck. You should be able to get two fingers between the loop and the pet’s neck. In the event of an emergency such as a seizure you may release the pet immediately by using the quick release buckle on the loop.
Step 3: Spin the loop around and connect it to the top of the grooming arm.
Step 4: Attach the tether to the D-Ring on the Groomers Helper Loop.
Step 5: Adjust the arm’s height so that the pet is standing normally with just a little slack. You can now pull the tether (rope) in gently, bringing the pet closer to the arm and lock the slide button when you reach the desired distance from the grooming arm. The Groomers Helper pulls the loop away from the pet’s trachea, eliminating choking.
NOTE: At first, use with a calm pet so you can become acquainted with your Groomers Helper. You may develop a rapport with them by gently pulling in the tether. You will feel that they are pulling back, which is their natural instinct. Let them pull back and think they won the “Tug-of-War” before you lock the tether. They usually calm down after the second or third “win” and you are now playing with them. It is easy to now make friends. Most pets respond favorably and calm down when they realize they are in restraints and not fighting you. As the pet calms down you may release more and more, until almost no restraint is needed. For general grooming let the pet just relax with slack in the tether. Only enough slack so they cannot chew the tether.
CAUTION: Do not leave a pet in restraints unattended. Do not allow a pet to struggle in restraints. If a pet does not calm down, release it immediately. Do not put your hands in front of the pet's muzzle, where it can be bitten.
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!