Keep your blades in top condition with our professional blade sharpening service. We sharpen all brands of A5 detachable blades, including Andis, Wahl, Geib Buttercut, Heiniger, Oster, Laube, SmartCoat, and more. We also offer sharpening for Wahl and Andis adjustable blades, Wahl and Heiniger trimmer blades, and Heiniger Xplorer horse/livestock blades.
How it Works:
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Purchase Your Service: Select and pay for the sharpening service, then you'll receive further instructions via email.
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Shipping: Ship blades to our location in Panmure, Auckland, or drop them off locally (9am-3pm, Mon-Fri).
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We'll Take Care of the Rest: Our experts will sharpen and align your blades, then we'll get them back on their way to you.
The freight charge on your order covers the cost of blade return. Your blade(s) still need to be shipped to our location in Panmure, Auckland. More information is below in the description.
Important: Please check our blade list below to ensure your blades can be sharpened before placing your order as not all blades can be sharpened.
"Thanks, the blades are just perfection!" - Alex from Anypets Grooming and Boarding
Description
HOW IT WORKS:
1. Add Your Blades: Select the quantity of blades you need sharpened and add them to your cart. Please send all blades at once, as freight is charged only once.
2. Choose Your Delivery Method at Checkout: We offer courier delivery nation-wide, or click and collect in Auckland. The shipping option will include your return shipping fee, otherwise we offer collection from our office in Panmure for no additional cost.
3. Order Confirmation: After placing your order, we'll email you a form to fill out with basic information, plus our address for shipping.
4. Shipping Instructions: Wrap each blade separatley in bubble wrap and place them in a courier bag or box to prevent damage. Include your completed blade sharpening form. Please note we no longer offer prepaid courier bags, so tracking and sending costs are subject to the customer. Drop your parcel at your local post shop or give it to your postie.
5. Pick-Up Instrauctions (Auckland only): Wrap your blades separetly and securely, then bring to us between 9am and 3pm along with the completed form.
6. Turnaround Time: Once we recieve your blades, please allow 7-10 working days for sharpening.
Return Shipping:
If you selected Shipping, we'll courier your sharpened blades back to you anywhere in NZ. We'll also send you a complimentary prepaid courier label for your next sharpening service.
If you selected Click & Collect, we'll notify you when your blades are ready for collection.
Future Orders:
For your next sharpening service, simply print the prepaid courier label we send via email, and use it to send in your blades next time you purchase a blade sharpening service!
Important: Please send blades only, not clippers. If unsure how to detach your blade watch this video first. Check blade inclusions / exclusions list below before you order.
Specifications
IMPORTANT: Check the blades list below carefully before ordering this service. Blades sent that are not able to be sharpened, will be returned to sender and refunded minus a courier fee, if shipping. Alternatively we'll get in touch to be collected. If unsure, contact us to check before ordering.
Blades that CAN be sharpened with this service:
All extra wide, steel, A5 blades in all sizes including the popular Andis T10, Andis T84, Andis ShowEdge, and Wahl extra wide blades. Wahl and Andis adjustable length blades, Wahl, Andis and Heiniger 5-in-1 trimmer blades, and Heiniger Xplorer horse/livestock blades.
This includes these popular models of clippers/trimmers:
Andis AGC, Excel, Endurance, Pulse ZR II, Vida
Wahl KM series; KMSS, KM2, KM5, KM10, KM Cordless, Arco, Creativa, Bravura, Harmony, Lithium-Ion
Heiniger Saphir (corded and cordless), Opal, Style Midi
Please note Andis CeramicEdge Blades cannot be sharpened with this service. These come originally with most Andis A5 Clipper models.
Blades that CANNOT be sharpened with this service:
Ceramic blades, taper blades, extra-wide blades, Wahl Show Pro blades, chrome steel blades, mini trimmer blades & blades with plastic attachments. This includes blades for these popular trimmers:
Codos CP-9200
Shernbao Smart Midi, Smart Mini and Waterproof Mini
Wahl Brav Mini, Show Pro
Heiniger Smart Mini
This is a specialist blade sharpening service, using machinery calibrated for dog and horse blades, combined with years of experience. Blades do not have flat surfaces. To ensure they cut instead of 'chew' or fold the coat, blades are hollow ground (allowing blades to cut like tiny scissors), and set to the correct tension. This ensures blades perform their best, run cooler and quieter, and won't put the clipper blade drive or motor under extra strain. Your blade will retain a sharper edge for longer, resulting in more uses between sharpens.
Delivery
When will my order leave?
Same day dispatch for orders placed before 1pm Mon-Fri. Orders placed over the weekend or public holiday will be dispatched next business day.
When will my order arrive?
For New Zealand orders, most parcels arrive 1-3 working days after they've left us. Allow an extra day or two for rural delivery and oversized orders.
For Australian orders, estimated delivery is 3 to 7 working days after they've left us.
How much is shipping?
Shipping is estimated by weight and starts from $4.80. The website works out shipping in checkout, before you pay.
Are you in stock?
Stock levels on our website are live. What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. Please note we do not work with back-orders.
My delivery question is not answered here
Head to the HELP section, and search for more answers.
Returns & Guarantees
At AllGroom, we stand by our products and want you to be completely happy with your purchase, but if something goes wrong or you’re not satisfied, please reach out to us—we’re here to help!
Can I return what I've purchased?
If you’d like to return an item, please head to our contact page and fill out the return request form. We’ll be in touch to guide you through the process.
Change of Mind Returns
We offer a 7-Day Peace of Mind return policy.
If you've purchased the wrong item, size, or no longer need it, you can return it for an exchange or refund. Just make sure to contact us within 7 days of the products arrival.
Please be aware we can only accept items for return that are 100% brand new, unused and in resalable condition. Used or tested items are not eligible for a return. For change of mind returns, the customer is responsible for return shipping costs.
Can I choose a refund, store credit, or exchange?
As long as your item is unused, and you have contacted us within 7 days of the products arrival, you can return your item for your choice of a refund or an exchange. We are unable to offer store credit.
For exchanges, you can use the value toward any other item of equal or greater value, with any additional shipping costs covered by you.
Refunds will be processed to the original payment method or your nominated bank account, minus a 2.5% processing fee.
Warranty Returns
All items we sell come with a 12-month manufacturer’s warranty, covering defects caused by manufacturing faults, but not wear and tear or misuse. For more about warranties and what’s covered, click here.
How do I Request a Warranty Return?
If you believe your product has a fault or defect, please head to our contact page and fill out the return request form. We’ll be in touch to help resolve the issue, and we’ll cover the cost of return postage if needed.
Can I choose a repair, refund, or replacement?
If possible, we always aim to repair first. We have authorised technicians available for every brand we sell. If a repair is not possible, then we will provide a replacement. If a replacement unit is not available, we will offer a refund.
Damaged Items
While we do our best to package every parcel safely, rough handing can lead to a less than ideal unboxing experience. If you receive a broken or damaged product, please let us know as soon as possible and send us an email to support@allgroom.co.nz with photo evidence of the damage.
Need More Information?
If you still have questions about warranty claims, returns, or any other queries, please check out our detailed Returns Page for more information. Alternatively, feel free to contact us directly—we’re happy to help!